Unlocking Potential

Supports and Strategies for Successful Living

Brandie Andrews

Brandie Andrews, MSW, RCSW, Director

Behaviour Consultant/Counsellor



Brandie Andrews, MSW, RCSW is a Registered Clinical Social Worker and Behaviour Consultant who has a clinical specialization in children and families. She is trained in EMDR (Eye Movement Desensitization and Reprocessing) which is an evidence based intervention used to treat trauma and has shown benefit to improving symptoms related to anxiety, depression, and stress.

Brandie has been working in the human services field for over 19 years, working directly with children, youth and adults in educational, mental health and rehabilitative settings. Brandie has experience working with children, adults and families requiring support in the following areas: trauma, depression, anxiety, co-parenting, stress management and self-regulation. Brandie holds much enthusiasm and has a keen interest in working with individuals with complex needs including: severe behavioural disorders, Autism Spectrum Disorder, Reactive Attachment Disorder, Oppositional Defiant Disorder, FASD and mental illness. Brandie works from strengths based perspective and strives to empower and build capacity in the individuals and team that she serves. Brandie was also named to Lethbridge Chamber of Commerce's  'Top 40 Under 40'.


Sonja Miller

Sonja Miller, MA, R.SLP, CCC-SLP, Director

Speech-Language Pathologist


Sonja Miller is a Speech-Language Pathologist with experience working with children, youth and adults with a variety of disabilities. Sonja has experience working within a multidisciplinary team and has facilitated child and parent programs. In addition, she has provided training sessions and presentations for conferences, in home support workers, educational teams and the community. Sonja has extensive experience in the area of Autism Spectrum Disorder and severe developmental disabilities. She enjoys working with families and team members to create best possible outcomes. Sonja was also named to Lethbridge Chamber of Commerce's  'Top 40 Under 40'.

Kent Hollingsworth

Kent Hollingsworth, MA, CSFT, Associate Partner

Behaviour Consultant/Counsellor


Kent Hollingsworth is a Certified Solution Focused Therapist and an approved Clinical Supervisor with over 25 years of counselling and consulting experience with children, adults, couples and families, agencies and school divisions. A 3-time presenter at the SFBTA North American Solution Focused Therapy Conference,  his main areas of focus include family and couple counselling, grief, trauma, and loss, and supporting individuals of all ages with neurodevelopmental challenges, including FASD, ASD, ODD and ADD. Trained in EMDR and Somatic Experiencing, he also incorporates the empowering Response-Based Therapeutic Approach in counselling with those who have experienced violence, domestic abuse and trauma. A passionate and popular workshop presenter in the areas of Supporting Challenging Behaviors, Sol Foc Counselling and Grief and Loss, Kent and his wife are the parents of two wonderful children with developmental disabilities who have Fragile X.  He is honored to provide Lethbridge and surrounding community with counselling and consulting services as a part of Key Connections' unique collaborative, multidisciplinary team approach.

Bethany Mills

Bethany Mills, B.A., M.C., Registered Psychologist

Behaviour Consultant/Counsellor


Bethany Mills has experience working in various developmental, educational, and mental health settings. She works from a strengths-focused, developmental attachment-based framework in her work with children, adults, and families looking for support in a range of areas, including: anxiety, depression, trauma, self-esteem, self-regulation, stress management, social, emotional, and behavioural skill development. She has a passion for supporting individuals and families of all ages and backgrounds as they work towards achieving their goals.

Bethany is trained in a range of approaches, including Gordon Neufeld’s developmental attachment model, the Amen Clinic assessment and treatment model, play therapy techniques, and EMDR (Eye Movement Desensitization and Reprocessing). EMDR is an evidence based approach used to treat trauma, stress, anxiety, self-esteem, and depression. Bethany strongly values collaboration with those she serves, and specific approaches utilized are based on best practice as well as client(s) preference, strengths, interests, culture, and spiritual background. She is honoured to work with the KCC team to help meet the needs of the individuals and families she serves.

Briana Boron

Briana Boron, M.A., R.SLP

Speech-Language Pathologist


Briana Boron is a registered Speech-Language Pathologist with experience working with children and youth with a variety of (dis)abilities.  She completed her degree at the University of Alberta and is happy to be working in the community she grew up in.  She has experience facilitating child and parent programs.  She has a passion for working with children and their families to help children reach their full potential.

Christie Archer

Christie Archer, M.Ed., R. Psych


Christie Archer, a former member of our team, is pleased to continue her connection to KCC  by providing a number of psychological assessments to individuals in the Lethbridge area that we serve.  

Emily Bennett

Emily Bennett, MSW, RSW

Behaviour Consultant / Counsellor


Emily Bennett is a registered social worker with 12 years of experience in a variety of areas including mental health, group therapy and medical social work. She is passionate about helping people live up to their potential and beyond their expectations. Coming from a strengths based and client led perspective, Emily believes that individuals and families are the expert of their own situations. Her skills in Cognitive Behavioural Therapy, Solution Focused Therapy and mindfulness allow Emily to provide guidance to those who are experiencing stress, anxiety, low self esteem, depression or are in need of more coping and adjustment skills. Having lived in Lethbridge for over 15 years she is personally invested and involved in the community. Emily is excited to be part of a multidisciplinary team that can address multiple needs by providing holistic assessments and interventions.  

Frederique Tremblay

Frederique Tremblay, BASc. Psychology and Kinesiology

Behaviour Consultant


Frederique Tremblay is a Behaviour Consultant at KCC. She has a Bachelors of Arts and Science in Kinesiology and Psychology from the University of Lethbridge. She is currently in the process of completing her Masters of Counselling through Gonzaga University and is expected to be finished her program in July 2020. Frederique (Freddy) was an in-home aide at KCC from 2014-2015 and is glad to be back working in a new role. She has had the opportunity to work in the school system as a school counsellor/child and youth care worker for 3 school years supporting students at school and helping them discover their strengths and abilities. In her spare time, Freddy enjoys spending time with her dog Ellie, being outside, adventuring in the mountains, being with family and friends, and crafting.

Hailee Virostek

Hailee Virostek, M.Sc.A, R-SLP(C)

Speech Language Pathologist


Hailee Virostek is a Speech-Language Pathologist who has experience working with individuals with diverse speech and language needs. She completed her Masters Degree at McGill University and is excited to be back working in the Lethbridge area where she grew up. Hailee's past experiences involved working closely with multidisciplinary teams to support individuals with communication challenges and their families in achieving their goals. She has a passion for helping individuals reach their communication potential by building capacity in both the individuals and those who work most closely with them on a daily basis.  

Jackie Lea

Jackie Lea, CCYC, ACTA

Behaviour Consultant / Program Development Coordinator / Trainer


Jackie has worked in the human services industry in Southern Alberta for over 25 years.  Her experience has ranged from front-line service delivery, training, negotiating contracts, licensing and accreditation, mediation/facilitation, school, agency and home based clinical behavioural consultation, program development and management. Jackie has worked collaboratively with School Districts, Children’s Services, Disability Services, Health Services, post-secondary institutions, numerous service providers and a network of local and provincial bodies to provide a continuum of care in our region.

Jackie believes strongly in working as a team and is passionate about serving individuals, families and caregivers to ensure the best outcomes and most meaningful quality of life. As a behaviour clinician, Jackie has found a niche in incorporating collaborative, think outside the box approaches to consulting to very complex and high needs cases.   One of Jackie’s dedicated platforms has been her role as a SIVA (Supporting Individuals through Valued Attachments) Trainer for over 13 years, expanding that role to the only Professional Trainer in Alberta since 2015.  Jackie is fully certified as both a Child and Youth Care Counsellor and the Federation of Associations for Counselling Therapists in Alberta. 

Jessica MacLean

Jessica MacLean, MOT, B.Sc.

Occupational Therapist


Jessica Maclean is a registered Occupational Therapist who has wide clinical experience working with various health conditions including autism spectrum disorder, spinal cord injuries, various neurological conditions, mental health conditions and return to work injuries. In addition, she has experience working with various demographics expanding from children to geriatrics. Jessica has a passion for travel and adventure which has provided her with the opportunity to utilize her Occupational Therapy skills and knowledge during a clinical placement in India. Jessica is devoted to supporting individuals and their families and is a strong advocate for working as a multidisciplinary team. Her occupational therapy background encompasses a wide variety of areas including a sensory processing approach to behaviour, fine motor development, feeding, and many areas of self care. Jessica takes a person centered approach and focuses her intervention on building capacity within the individual as well as making environmental or task accommodations in order to foster independence.

Joanne Steed-Takasaki

Joanne Steed-Takasaki, M. Psychology and Counselling, M. Ed., CCC, CCTP

Behaviour Consultant / Counsellor


Joanne is a Canadian Certified Counsellor with master’s degrees in both psychology and counselling, and education. Her areas of passion and research are trauma, anxiety, depression and addiction. Her practise is grounded in Cognitive Behavioral Therapy and selectively incorporates several other systems, including Emotion Focused Therapy, Solution Focused Therapy and Strengths Based Therapy.  Joanne worked in the field of education for 29 years as a teacher, consulting teacher and vice principal before moving into the field of psychology and counselling. She has had the opportunity of working alongside and supporting students of varying ages and abilities in an effort to support them to be as successful in the education setting as possible. She is also a certified personal fitness trainer who is passionate about health and wellness. Her absolute favorite things to do are playing with her grandbabies, spending time with her family, working out, and gaining new knowledge.

Kaitland Heyland

Kaitland Heyland, M.Sc, R.SLP

Speech-Language Pathologist


Kaitland Heyland is a registered Speech-Language Pathologist with experience working with children with a variety of speech, language, and overall social communication needs. She completed her masters degree at the University of Alberta and, after a few years of working away, is excited to be back in the Lethbridge area working where she grew up. Kaitland’s past experiences involve working within a multidisciplinary team to help support young children with communication challenges as well as working with their families and school staff to help build capacity in targeting the child’s goal areas in the home and school environments. She also has experiences running parent programs to help teach parents how they can target various speech and language goals in a natural and fun way within the home as well as in their day-to-day routines. Kaitland has a passion for working with children and their families and is excited to be working with the wonderful team of professionals at KCC!  

Karlie Puchala

Karlie Puchala, B.A.

Aide Coordinator


Karlie has been employed with Key Connections Consulting since 2013. Karlie is passionate about supporting children, youth, and families that require supported needs holistically. She initially started as an in-home aide and worked directly with the multi-disciplinary team for five years. After graduating from the University of Lethbridge in 2014 with a Bachelor of Arts in Social Sciences, she moved into the role as the agency's  Aide Coordinator.   She is responsible for the recruitment of KCC’s in-home aides as she provides support in supervision, training, and pairing each aide to fit a client’s individual needs and interests. One of the most satisfying portions of Karlie's role is connecting families to the multi-disciplinary services offered by KCC as she is confident in the talented team of clinicians and in-home aides who support clients in the goals that are important to them. Currently, Karlie is working on her second degree in Management at the University of Lethbridge and is majoring in Human Resources and Labour Relations. In her spare time, she enjoys running, exploring the coulee with her dog, meditating and practicing yoga.


Kristen Harrold

Kristen Harrold, M.S., R.SLP, CCC-SLP

Speech Language Pathologist


Kristen Harrold is a Speech Language Pathologist who is a certified member of the American Speech Language and Hearing Association (ASHA) and the Speech-Language and Audiology Canada (SAC). She has experience working with a variety of populations and disorders.  She received her Master’s degree in Speech Language Pathology from Northeastern State University in Oklahoma in 2012. She moved to Dallas, Texas where she had the opportunity to work with children in the school setting with a wide range of communication disorders. She is passionate about working with individuals with ASD and other communication disorders to support their communication goals, as well as with their families to facilitate the best possible outcomes. She understands the power of literacy and the SLP’s crucial role of addressing speech/language impairments to promote literacy skills.  Kristen is happy to be back in Canada and she is excited to be a part of the KCC team

Larissa Layton

Larissa Layton, M.Sc., R.SLP, S-LP(C)

Speech Language Pathologist


Larissa Layton is a Registered Speech Language Pathologist who graduated from the University of Alberta. She has experience working with individuals with ASD and other complex needs. Larissa especially enjoys coaching and empowering parents to be the main therapy provider/advocate for their child. She has received training in the SOFFI Method (Supporting Oral Feeding in Fragile Infants), Hanen (Learning Language & Loving It), Lidcombe Program (treatment for early stuttering) and the Son Rise Program (at-home, parent-run treatment approach for children with ASD). She firmly believes in a holistic treatment method that meets the individual where they are at, emotionally, physically, and mentally. When a person is motivated to learn, great changes can happen! Larissa is new to the KCC team and looks forward to collaborating with such an incredible team of professionals.  


Mark Scheffelmair

Mark Scheffelmair, BSW, RSW

Project I.C.E. Facilitator / Behaviour Consultant


Mark Scheffelmair is a registered social worker who completed his Bachelor of Social Work through the University of Calgary and his Child and Youth Care Counselling diploma at Medicine Hat College. Mark has worked in a variety of settings offering support, strategies, and advocacy to individuals that have disabilities, mental health concerns, and substance use issues. He works from a strength-based and person-centered approach to assist individuals in creating specialized plans ensuring open communication and collaborative goal setting is a focus throughout the process. Mark brings his group facilitation experience and passion for working with youth to the Project I.C.E. program and is driven to participate in the continual development of the already exceptional and established program.

Randi Gammack

Randi Gammack, BCYC

Project I.C.E. Facilitator


Randi Gammack has completed her Bachelors degree in Child & Youth Care from the University of Victoria and is excited to return to Lethbridge to continue her work within the community.  Her experience has predominantly been working with the youth population, finding her in many front-line settings such as secure treatment, residential care, emergency shelters, and community centres. Throughout her journey Randi's passion for working with youth has remained strong and she is eager to be in the role of Project I.C.E. Facilitator. She is committed to building relationships with individuals and providing the compassion to best facilitate skill building and personal growth. Randi is grateful to be a member of such a diverse team of professionals and looks forward to her new role.

Virginia (Ginger) Shaw

Virginia (Ginger) Shaw, M.A., R.SLP

Speech Language Pathologist


Virginia (Ginger) Shaw is a Speech-Language Pathologist with extensive experience in supporting families of children with complex communication needs. She believes in the power of multidisciplinary teamwork, with the family and child/youth at the centre of the team.  Ginger was the recipient of the Dean’s Medal for Rehabilitation Medicine at University of Alberta, and completed her Masters in Communication Sciences and Disorders at Northwestern University (Evanston, IL).  In her 20 year career, she has chosen to work in settings that provide unique clinical experiences, such as the Institute for Stuttering Treatment and Research (Edmonton), and Getting Ready for Inclusion Today (GRIT Program, Edmonton).  She is passionate about sharing her knowledge with others, and loves to support successful problem-solving with families, children and youth, educators, community members and the team.  Ginger is also a wife and mother of two teenagers, and is a farmer and Girl Guide leader.